Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.6
(283)
3,837 Enrolled
30 hours20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

GWFM Certification Recognition & Branding Guide

  • GWFM Certification Recognition & Branding Guide
    05:00

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.7
6950 Students
36 Courses

Feedback

4.6
Total 283 Ratings
68.551236749117%
24.381625441696%
5.3003533568905%
1.0600706713781%
0.70671378091873%

Reviews (283)

  1. Karen Luba

    Karen Luba

    1 week ago
    N/A
  2. CK

    Charana KC

    1 week ago
    na
  3. AS

    Asleen Sultana

    1 week ago
    The courses are very interesting and very useful.
  4. GK

    Gaurav Kanojia

    1 week ago
    It is a very good learning experience
  5. ME
    n/a
  6. EQ

    Edjen Quipanes

    1 week ago
    it was good
  7. KL

    Kanhaiya Lal

    2 weeks ago
    na
  8. MY

    Mohd Yousuf

    2 weeks ago
    It was amazing.
  9. MS
    good
  10. RT

    Richard Thomas

    2 weeks ago
    nice
  11. DS

    Daniel Sumocad

    2 weeks ago
    n/a
  12. JL

    Jovelyn Lopez

    2 weeks ago
    Nothing to say
  13. VE
    good
  14. DS
    Good
  15. NF
    YES
  16. CY
  17. SK

    Swathi Kodati

    4 weeks ago
    NA
  18. MN
  19. MG

    Mary Grace Duran

    1 month ago
    good

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