Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.7
(146)
2,865 Enrolled
30 hours 20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

  • Introduction Design Thinking
    02:28
  • Social Style : How to improve your daily decision making Top 4 cognitive biases you should avoid
    05:15
  • Design Thinking
    02:12

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.7
52321 Students
27 Courses

Feedback

4.7
Total 146 Ratings
73.287671232877%
22.602739726027%
3.4246575342466%
0.68493150684932%
0%

Reviews (146)

  1. SK

    Sathish Kumar

    6 days ago
    Good
  2. Karrina Milanelle Million
    great and very informative
  3. SR

    Sreejan R

    1 week ago
    Good
  4. RW
    Very Informative
  5. JT
    Good
  6. TM

    Tejaswini Mohanty

    2 months ago
    Heplful
  7. JI

    Jai Inamdar

    2 months ago
    NA
  8. SD

    Shambhavi Debnath

    2 months ago
    Yes
  9. SR

    Sabyasachi Roy

    2 months ago
    Thank you
  10. GK

    G Kumar

    2 months ago
    excellent course for all WFM professionals
  11. KI

    Kumari Indu

    2 months ago
    good
  12. DR

    Dipannita Roy

    2 months ago
    NA
  13. AS

    Abdulgafar Shaikh

    2 months ago
    Simply wonderful. Luvd the Hackathon sessions.
  14. SP

    Shirenidhi PI

    2 months ago
    Good one
  15. PS

    PRIYANKA SONAWANE

    2 months ago
    Good
  16. V

    Vijaybharath

    3 months ago
    NA
  17. NA

    Nikhila Aennu

    3 months ago
    Good
  18. RD

    Rajdeep Das

    3 months ago
    Nice
  19. EV

    Erika Victoria

    3 months ago
    Good course
  20. BT
    Had good learning experience

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