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Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.6
(261)
3,770 Enrolled
30 hours20 minutes
gwfmlearning

About Course

Why We Should Master Design Thinking?

 

Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

GWFM Certification Recognition & Branding Guide

  • GWFM Certification Recognition & Branding Guide
    05:00

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

Design Thinking Use Cases

Design Thinking Use Cases 2023

Tags

Instructors

gwfmlearning

gwfmlearning

4.7
6879 Students
35 Courses

Feedback

4.6
Total 261 Ratings
70.88122605364%
22.605363984674%
5.3639846743295%
0.76628352490421%
0.38314176245211%

Reviews (261)

  1. FG

    Franz Genard Dispo

    4 hours ago
    First module was not bad at all
  2. JS

    Jitendra Singh

    4 days ago
    it was good match.
  3. Akshay Shivratri

    Akshay Shivratri

    5 days ago
    Did not understand
  4. CN

    Chetirala Naga Surya

    5 days ago
    super
  5. ME

    Meileen Empeño

    5 days ago
    Thankyou so much for this learning.
  6. Prashant Dwivedi

    Prashant Dwivedi

    6 days ago
    Good details and brief of hackathon
  7. K

    Kanchan

    2 weeks ago
    ok
  8. DS

    Dandu Shanthi Kumar

    2 weeks ago
    Nice experience
  9. Arvind Yadav

    Arvind Yadav

    3 weeks ago
    nice
  10. S

    Smriti

    1 month ago
    It was good course
  11. MF

    Mujafar Farad Shaikh

    2 months ago
    GOOD
  12. MO

    Mohammed Owais Qureshi

    3 months ago
    Ok
  13. Syed Muneer

    Syed Muneer

    3 months ago
    Good
  14. AV

    Abhijith vijithran

    3 months ago
    N/A
  15. HM

    Himanshu Mishra

    3 months ago
    Good course with useful concepts for problem-solving. Helped in improving structured thinking approach.
  16. BS

    Bhagabati Sahoo

    3 months ago
    Good
  17. V

    Varshitha

    3 months ago
    good
  18. HC

    Hyun Cho

    4 months ago
    Good
  19. MJ

    Mohit Jeproth

    4 months ago
    It was good
  20. MS

    Mohammed Saifullah

    4 months ago
    Great
$400
  • Expert
  • 3770
  • 30 hours20 minutes
  • June 9, 2025
  • Enrollment validity: Lifetime
  • Certificate of completion

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