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Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.7
(97)
2,580 Enrolled
30 hours 20 minutes
gwfmlearning

About Course

Why We Should Master Design Thinking?

 

Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

  • Introduction Design Thinking
    02:28
  • Social Style : How to improve your daily decision making Top 4 cognitive biases you should avoid
    05:15
  • Design Thinking
    02:12

Design Thinking Use Cases

Design Thinking Use Cases 2023

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Instructors

gwfmlearning

gwfmlearning

4.7
39910 Students
23 Courses

Feedback

4.7
Total 97 Ratings
69.072164948454%
26.80412371134%
4.1237113402062%
0%
0%

Reviews (97)

  1. H

    Hannah

    1 day ago
    Good Learning!
  2. AP

    Arpit Pradhan

    2 days ago
    Good!
  3. MY

    Maddula Yuvarani

    1 week ago
    good
  4. BC

    Binu Chaudhary

    1 week ago
    good
  5. BA

    Balaji Asokan

    2 weeks ago
    Awesome Insights and learnings
  6. SR

    Shaik Razak S

    2 weeks ago
    The training content is very informative and well structured, helped me to understand how demand and available supply plays a vital role. I understood the various factors taken into consideration while planning for capacity. I urge all associates to undergo these trainings who are looking to sharpen their skills and excel in their roles”. GWFM courses are very detailed and really helpful for our day-today activities. GWFM materials give more insights and knowledge. I urge all TSC associates to undergo these trainings and make use of them
  7. PS

    Pavithra Seetharaman

    2 weeks ago
    Good
  8. MK

    Mahesh Kumar

    2 weeks ago
    Good Course
  9. AS

    Ashwini Sawant

    2 weeks ago
    very good info about bias
  10. GD

    Geetha D

    2 weeks ago
    For training, a summary of the recording should be provided and not the entire video of the session.
  11. JM

    Jefrrey Mier

    2 weeks ago
    Good
  12. HM

    Hemalatha Manoharan

    2 weeks ago
    Worth learning
  13. SP

    sangeetha prasad

    2 weeks ago
    GOOD
  14. SD

    SUREKHA DEVALARAJU

    2 weeks ago
    very useful,thank you for this trainings
  15. MK

    Manyal Kamalakar

    2 weeks ago
    Good course
  16. MM

    Madhu Muddada

    2 weeks ago
    GOOD
  17. MT

    Manju Tirapala

    2 weeks ago
    Good Section
  18. M.

    Mayank .

    2 weeks ago
    good
  19. SV

    Sripriya Varadharajan

    2 weeks ago
    Yes. its good match
  20. SW

    Sanjotha Wooike

    2 weeks ago
    Its good learning come across different idea
$400
Enrollment validity: Lifetime
  • Expert
  • 2580
  • 30 hours 20 minutes
  • March 6, 2024
  • Certificate of completion

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