Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.6
(269)
3,771 Enrolled
30 hours20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

GWFM Certification Recognition & Branding Guide

  • GWFM Certification Recognition & Branding Guide
    05:00

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.7
6884 Students
36 Courses

Feedback

4.6
Total 269 Ratings
69.888475836431%
23.420074349442%
5.5762081784387%
0.74349442379182%
0.37174721189591%

Reviews (269)

  1. DS
    Good
  2. NF
  3. CY
  4. SK

    Swathi Kodati

    1 week ago
    NA
  5. MN
  6. MG

    Mary Grace Duran

    2 weeks ago
    good
  7. NA
  8. JA

    Jennielyn Asumen

    3 weeks ago
    It was great
  9. FG
    First module was not bad at all
  10. JS

    Jitendra Singh

    3 weeks ago
    it was good match.
  11. Akshay Shivratri

    Akshay Shivratri

    4 weeks ago
    Did not understand
  12. CN
    super
  13. ME

    Meileen Empeño

    4 weeks ago
    Thankyou so much for this learning.
  14. Prashant Dwivedi

    Prashant Dwivedi

    4 weeks ago
    Good details and brief of hackathon
  15. K

    Kanchan

    1 month ago
    ok
  16. DS
    Nice experience
  17. Arvind Yadav

    Arvind Yadav

    1 month ago
    nice
  18. S

    Smriti

    2 months ago
    It was good course
  19. MF
    GOOD
  20. MO
    Ok

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