Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.7
(173)
2,935 Enrolled
30 hours 20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

  • Introduction Design Thinking
    02:28
  • Social Style : How to improve your daily decision making Top 4 cognitive biases you should avoid
    05:15
  • Design Thinking
    02:12

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.7
56400 Students
30 Courses

Feedback

4.7
Total 173 Ratings
73.410404624277%
21.387283236994%
4.6242774566474%
0.57803468208092%
0%

Reviews (173)

  1. DW

    David Whittaker

    2 weeks ago
    Very insightful
  2. JD

    Jai Deepak

    3 weeks ago
    Good
  3. AS

    Aniket Shetty

    3 weeks ago
    Very nice
  4. Allistair McDonald
    informative
  5. RW

    Rushawn Wilks

    1 month ago
    n/a
  6. Froilan Matocinos
    ok
  7. LS

    LOIDA SABANDAL

    2 months ago
    good
  8. RA

    Riel Aiso

    2 months ago
    Thank you
  9. AA

    Amit Anand

    2 months ago
    Good Insights
  10. RB
    Informative
  11. JA

    JAY AR CUSTODIA

    2 months ago
    All goods
  12. JA
    Thank you so much for the knowledge
  13. PF
    it was a great blended discussion
  14. DF
    It was a good course
  15. John Daniel Barrios
    New learning, thank you!
  16. AD

    Ajinkya Dhoke

    2 months ago
    .
  17. RV

    Rahul Vyas

    2 months ago
    Awesome
  18. DJ
    Good
  19. AK

    Ajay Kharwar

    2 months ago
    .
  20. KA
    Good learning content.

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