Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.7
(174)
2,936 Enrolled
30 hours 20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

  • Introduction Design Thinking
    02:28
  • Social Style : How to improve your daily decision making Top 4 cognitive biases you should avoid
    05:15
  • Design Thinking
    02:12

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.7
56466 Students
31 Courses

Feedback

4.7
Total 174 Ratings
72.988505747126%
21.83908045977%
4.5977011494253%
0.57471264367816%
0%

Reviews (174)

  1. MT
    Good
  2. DW

    David Whittaker

    1 month ago
    Very insightful
  3. JD

    Jai Deepak

    1 month ago
    Good
  4. AS

    Aniket Shetty

    1 month ago
    Very nice
  5. Allistair McDonald
    informative
  6. RW

    Rushawn Wilks

    2 months ago
    n/a
  7. Froilan Matocinos

    Froilan Matocinos

    2 months ago
    ok
  8. LS

    LOIDA SABANDAL

    2 months ago
    good
  9. RA

    Riel Aiso

    3 months ago
    Thank you
  10. AA

    Amit Anand

    3 months ago
    Good Insights
  11. RB
    Informative
  12. JA

    JAY AR CUSTODIA

    3 months ago
    All goods
  13. JA
    Thank you so much for the knowledge
  14. PF
    it was a great blended discussion
  15. DF
    It was a good course
  16. John Daniel Barrios
    New learning, thank you!
  17. AD

    Ajinkya Dhoke

    3 months ago
    .
  18. RV

    Rahul Vyas

    3 months ago
    Awesome
  19. DJ
    Good
  20. AK

    Ajay Kharwar

    3 months ago
    .

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