Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.7
(196)
3,250 Enrolled
30 hours 20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

GWFM Certification Recognition & Branding Guide

  • GWFM Certification Recognition & Branding Guide
    05:00

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.7
63014 Students
34 Courses

Feedback

4.7
Total 196 Ratings
71.938775510204%
23.469387755102%
4.0816326530612%
0.51020408163265%
0%

Reviews (196)

  1. MM
    .
  2. gowham ramaraj

    gowham ramaraj

    3 days ago
    useful
  3. Deepak Shrivastava
    Great Experience
  4. JL
    Nice
  5. AA

    Aazib Ansari

    6 days ago
    Quite innovative
  6. PP

    Paul Pandian R

    1 week ago
    good
  7. MK

    Moni Kumari

    1 week ago
    Good
  8. RR

    Ravindra Raikar

    2 weeks ago
    Overall Good training materials
  9. Ravikiran Karasi

    Ravikiran Karasi

    2 weeks ago
    Thanks
  10. NK

    NAVEEN KUMAR`

    3 weeks ago
    GOOD
  11. Shanthi Krishnaswamy
    Good
  12. SL

    Sivaprasad Linga

    3 weeks ago
    Good
  13. Kailash Chowdhury
    Great
  14. SD

    Soumya Dash

    1 month ago
    Good
  15. JF

    Jairo Fontalvo

    2 months ago
    Good!!
  16. 3 months ago
    NA
  17. DL

    Dantay Lurch

    3 months ago
    very informative and eye open
  18. KR

    K RAJASIMHA

    4 months ago
    Good and very informative session
  19. AM

    Ashok M

    4 months ago
    Good Learning
  20. PK

    PALANI Kumar

    4 months ago
    Thank you

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