2021-03-29T17:51:46+05:30
Summary: Research suggests all of this excess work isn’t good for anyone, employers included. So why are so many companies still encouraging it? And when companies do claim they are…
2021-01-20T09:52:28+05:30
Communication platforms have immense potential for use in eLearning; they add an enhanced level of communication features that so many LMS crave. Here are 5 reasons why I believe you should start using communication platforms alongside your LMS.
2020-12-21T02:36:38+05:30
KPI that help us to understand how our labor cost gets impacted by focusing on our agent’s productivity. UTILIZATION is a concept that oftentimes gets misunderstood and even confused with OCCUPANCY. If you haven’t checked my previous article about Occupancy, I encourage you to scroll to the bottom of the page and learn more about this other concept.
It’s time to start spending your time in a way that lights you up. I’m here to help you map out the steps & guild you along the way.
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