Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.8
(50)
626 Enrolled
30 hours 20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

  • Introduction Design Thinking
    02:28
  • Social Style : How to improve your daily decision making Top 4 cognitive biases you should avoid
    05:16
  • Design Thinking
    02:12

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.8
12449 Students
22 Courses

Feedback

4.8
Total 50 Ratings
80%
16%
4%
0%
0%

Reviews (50)

  1. CS
    Design Thinking Certify
  2. KC

    KIRAN C

    2 weeks ago
    Good learning
  3. VS

    Vijay Singh

    2 weeks ago
    Excellent
  4. MT
    Nice
  5. SR

    Srinivasan R

    2 weeks ago
    excellent projects
  6. 4 weeks ago
    learn something new.
  7. HM
    Useful course
  8. NK

    Nirmal Kumar

    1 month ago
    best to learn.
  9. JE

    Joel Echavez

    1 month ago
    nice
  10. LB

    Lamont Bell

    1 month ago
    NA
  11. PA

    Parthasarathi AM

    1 month ago
    Good
  12. AS

    Archana Swami

    1 month ago
    good
  13. BS

    Barada Sena

    1 month ago
    Excellent
  14. KA

    kishore Amisetty

    1 month ago
    Good topic with examples
  15. BM

    Balu M

    1 month ago
    great experience
  16. SG

    Sunil g

    1 month ago
    ,,
  17. SD

    Saumit Das

    2 months ago
    Very much useful
  18. SB

    Sneha Bhola

    2 months ago
    good
  19. EE

    Edwin Efron Raj

    2 months ago
    -
  20. Vivek Kumar

    Vivek Kumar

    2 months ago
    very helpful

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