Design Thinking Certification Program

Master Design Thinking Approach to build innovation , key skill for today's WFM / OPS / HR Managers and Leaders
4.7
(45)
607 Enrolled
30 hours 20 minutes

About Course

Why We Should Master Design Thinking?

 


Mastering Design Thinking is for teams and individuals who want to learn a proven, systematic approach to new product development. The process puts unmet customer needs at the center of the problem, and every step brings you closer to solving the problem.

Begin your Design Thinking Learning Journey:

  • Learn the concepts that drive design thinking
  • Submit your project ideas around user innovations
  • Identify customer needs and user groups
  • Translate needs into product specifications
  • Create a prototype
  • Build out the product architecture
  • Analyze the economics of the innovation
  • Choose the right development process
  • Present your final ideas, get real-time feedback

GWFM’s Design Thinking Program Experience

3 Group Projects

10 Innovative Business case Videos

5 Assignments

10 Livesession

 

What Will You Learn?

  • To be able to apply the Design Thinking concept.
  • To work in a team to visualize and design a possible new product or service and assess the market,business and technical merits of that concept.
  • To learn to listen to the voice of a customer (VOC) and empathise with them.
  • To evaluate the financial visibility of a new product or services
  • To be able to assess risks in design assignments.

Material Includes

  • Pre-reading
  • Case studies
  • Individual assignments
  • Group assignments Spot quizzes
  • DT Project
  • Warm ups – Activate your wits
  • Videos
  • Role plays

Requirements

  • No experience or pre-knowledge required
  • Any computer and/or laptop (both Window and Mac OS)
  • No special software needed, just a connection to the Internet

Audience

  • Professionals in WFM/ HR / Resource Management / Operation/ MIS/ Call Centre/ BPO / Students

Course Content

Getting started in the Design Thinking course
Design Thinking for Today's WFM Managers

  • Introduction Design Thinking
    02:28
  • Social Style : How to improve your daily decision making Top 4 cognitive biases you should avoid
    05:15
  • Design Thinking
    02:12

Design Thinking Use Cases

Design Thinking Use Cases 2023

Instructors

gwfmlearning

gwfmlearning

4.8
10291 Students
22 Courses

Feedback

4.7
Total 45 Ratings
77.777777777778%
17.777777777778%
4.4444444444444%
0%
0%

Reviews (45)

  1. DB

    Dineshkumar B

    1 week ago
    learn something new.
  2. HM
    Useful course
  3. NK

    Nirmal Kumar

    2 weeks ago
    best to learn.
  4. JE

    Joel Echavez

    2 weeks ago
    nice
  5. LB

    Lamont Bell

    2 weeks ago
    NA
  6. PA

    Parthasarathi AM

    2 weeks ago
    Good
  7. AS

    Archana Swami

    3 weeks ago
    good
  8. BS

    Barada Sena

    3 weeks ago
    Excellent
  9. KA

    kishore Amisetty

    3 weeks ago
    Good topic with examples
  10. BM

    Balu M

    3 weeks ago
    great experience
  11. SG

    Sunil g

    4 weeks ago
    ,,
  12. SD

    Saumit Das

    4 weeks ago
    Very much useful
  13. SB

    Sneha Bhola

    4 weeks ago
    good
  14. EE

    Edwin Efron Raj

    1 month ago
    -
  15. Vivek Kumar

    Vivek Kumar

    1 month ago
    very helpful
  16. PS

    Pushpendra Singh

    1 month ago
    this is nice
  17. DM
    na
  18. SK

    Sahil Kharbanda

    1 month ago
    Na
  19. SK

    Sushil Kumar

    1 month ago
    Good Course
  20. GM

    Girish Mudaliar

    2 months ago
    I have taken a course about Design thinking before, but this course helped me link new thinking with WFM

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